SERVICES: CRISIS COMMUNICATION AND MANAGEMENT
We emphasize speed, quality and candor in an effort to create a comprehensive campaign that minimizes the potential for adverse media exposure.
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Preparation
- Define a media relations strategy based upon the need to respond either proactively or reactively.
- Draft both oral and written statements to respond to inquiries.
- Write multiple drafts of a news release to treat best and worst case scenarios.
- Develop a list of key media targets.
- Gather a group of third-party independent supporters of the organization to be readied for positive comments and media support.
- Develop internal communications procedures to keep all interested parties apprised of developments.
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Process
- Select a spokesperson to respond directly to media inquiries.
- Align action plans for response to media inquiries.
- Distribute news releases and client collateral materials to target media list.
- Set up a news conference if necessary.
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